Micro-credential in nursing launched to strengthen patient safety and communication

The Micro-Credentials Training Programme, ‘Use of Communication Tools in Nursing’, aimed at strengthening the communication skills of nursing, medical and administrative staff of Premium Care Clinic, was launched this morning in Phoenix in the presence of the Minister of Tertiary Education, Science and Research, Dr Kaviraj Sharma Sukon.

Among the attendees were the World Health Organization (WHO) Resident Representative to Mauritius, Dr Abdou Salam Gueye; the Commissioner of the Higher Education Commission, Professor Romeela Mohee; the Chairperson of Polytechnics Mauritius Ltd, Dr Tomal Kumar Chadeea; its Officer-in-Charge, Mr Suryakant Caleechurn; and the Chief Operating Officer of Premium Care Clinic, Mr Donald Ha Yeung.

The programme, an initiative of Premium Care Clinic in collaboration with Polytechnics Mauritius Ltd, will involve around 15 participants and comprise 30 hours of training. It aims to enhance workplace communication and promote safer, more effective and compassionate patient care.

In his address, Minister Sukon underscored the importance of effective communication in ensuring patient safety and clinical effectiveness often cited as a challenge by the WHO. He observed that approximately one in ten patients experiences harm while receiving healthcare, with more than half of such harm considered preventable. He thus underpinned the need for a healthcare workforce that is technically competent, adaptable and equipped to respond to evolving patient needs.

He also emphasised that professional development must remain a continuous process while underlining the role of micro-credentials in providing flexible, targeted and industry-responsive training. He noted that these programmes enable professionals to acquire specific competencies while fostering collaboration between educational institutions and employers.

According to the Minister, micro-credentials support the objectives of the National Strategy for Higher Education, Science and Research 2025–2035, which promotes lifelong learning, innovation and a future-oriented tertiary education system. He pointed out that Mauritius is one of the few countries who has incorporated micro-credentials into its legal framework through amendments to the Higher Education Act in 2025.

He further recalled that the collaboration between Polytechnics Mauritius Ltd and Premium Care Clinic began in March 2026 through their participation in the national micro-credential pilot project and was formalised through a collaborative agreement signed in May 2026. The initiative, he said, reflects ongoing efforts to strengthen the link between education and industry while expanding opportunities for continuous professional development in Mauritius.

For his part, Dr Chadeea highlighted the importance of strengthening collaboration between higher education institutions and industry to address changing workforce requirements. He remarked that micro-credentials provide professionals with opportunities to update their skills and competencies while ensuring that training remains aligned with industry needs.

Mr Yeung reaffirmed the commitment of the Clinic towards workforce development, emphasising that quality healthcare relies on the competence, professionalism and compassion of its teams. He stressed that the initiative aims to strengthen employees’ skills and promote a culture of continuous learning. "It is crucial to keep updating the skills and competencies of the healthcare professionals to ensure patient safety and clear communication", he added.

26 October 2026

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Topics: Health, Education